Support

Help with Turm on your Mac, iPhone and iPad.

Contact

Email [email protected] with your question, the device and system version you use, and the steps that lead to the problem. You will usually get a reply within a few days.

Bugs and feature requests can also be filed as GitHub issues.

Common questions

  • My Mac does not appear in the app. In Turm on the Mac, open Settings > Remote Access and switch on Allow remote control. Keep a Turm window open, make sure both devices are on the same network, and allow local network access for Turm in iOS Settings. Over Tailscale, add the Mac's address by hand.
  • Pairing fails. Codes last two minutes and close after three failed attempts. Choose New Code on the Mac and try again.
  • Hosts or keys do not sync. Both devices must be signed in to the same Apple Account with iCloud Keychain on, and iCloud sync must be turned on in Turm on each device.
  • Turm refuses to connect to a server. The server's host key changed since you trusted it. If you expected this, choose Forget Saved Key and connect again.

Documentation

Guides for the iOS app, Remote Access, SSH and iCloud sync are in the Turm docs.

Privacy

See the privacy policy.